Apologies to everyone that we haven’t been posting with our normal frequency for the past few weeks. Been moving offices and all went brilliantly smoothly. Desks, easy. Chairs, easy. New keys, check. Window graphics, fabulous. Broadband. Broadband? Broadband anyone? Nothing. BT. Don’t you just love ‘em. They can’t manage to connect a broadband line at the same time as the phones because ‘they forgot’ to include it in the order. NO problem. We’re just an advertising and social media company. Why on earth would we need a broadband service. Still, it’s a very expensive business contract, we’re sure you’ve got an emergency escalation procedure when you’ve cvocked up for a client.
Two weeks later.
Oh hello, yes Congratulations! (we love the congratulations) your broadband is up and running. How did we do.
Don’t think ‘inept’ entirely sums it up.